Please carefully read and considered the following Privacy Policy (hereinafter called "Policy") before used Mobile Application Coatover service on this website.

1. Definition

"Coatover" means Coatover (Thailand) l Company Limited

"User or Users" means person or people who used serviced on Coatover websites or any affiliate websites.

"Personal Data" or "personal data" means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organization has or is likely to have access. Common examples of personal data could include name, identification number and contact information.

"Website" means any website from Coatover or affiliate.

"Service" means any services from Coatover or affiliate, such as Mobile Application.

"Cookies" means identifiers which Coatover transfer to user computer or mobile device that allow Coatover to recognize user computer or mobile device and tell Coatover how and when the services or website are used or visited, by how many people, and to track movements within our website. Coatover may link cookie information to personal data.

2. When will Coatover collect personal data?

2.1 Coatover will/may collect personal data about user:

2.1.1 when user register and/or use Coatover Services or Site, or open an account with Coatover;

2.1.2 when user submits any form, including, but not limited to, application forms or other forms relating to any of Coatover Products and Services, whether online or by way of a physical form;

2.1.3 when user interact with Coatover, such as via telephone calls, letters, fax, emails or other channels;

2.1.4 when user carry out transactions through Coatover website or Services;

2.1.5 when user submits personal data to Coatover for any reason.

2.2 When user visit, use or interact with Website or Service on Mobile Application Coatover, Coatover will collect certain information by automated or passive means using a variety of technologies such as user Internet Protocol (IP) address, computer operating system and browser type, etc.

2.3 Mobile Application Coatover may collect information about the location of user mobile device for any purpose such as, to deliver relevant content to user based on user location etc.

3. Coatover will collect the Personal data as follows;

3.1 Name and Surname

3.2 Email Address

3.3 any other information about the user when the user signs up to use our Services or Website, and when the user uses the Services or Website, as well as information related to how the user uses our Services or Website;

3.4 aggregate data on content the user engages with.

In case user do not want us to collect the aforementioned information/personal data, user must be cancelling the registered for used any services in this Website and uninstalled the Mobile Application Coatover.

4. Setting up an account

In order to use certain functionalities of the Services, users will have to create a user account, which requires users to submit certain personal data. When user register and create an account, Coatover require user to provide with username surname and email address as well as other information. Users will select the Account ID and Password. User's Account ID and Password will be used, so you can securely access and maintain your account.

5. Viewing web pages

A user's computer and mobile device sends information, which may include personal data about users, that gets logged by a Website server when users browse Coatover Website. This typically includes without limitation the user's computer's IP address, operating system, browser name/version, the referring web page, requested page, date/time, and sometimes a "cookie" to help the Website remember the user's last visit. If user are logged in, this information is associated with your personal account. The information is also included in anonymous statistics to allow us to understand how visitors use our site.

6. Cookies

6.1 Coatover provide customer service support through any channels. In order to provide customer support, Coatover will ask for your Personal Data. Coatover only use information received from customer support requests for customer support services, and Coatover do not transfer to or share this information with any third parties.

6.2 Users may refuse the use of cookies by selecting the appropriate settings on the user's browser. However, please note that if users do this, you may not be able to use the full functionality of Coatover website or the Services.

7. Community & Support

Provide customer service support through any channels. In order to provide customer support, Coatover will ask for your Personal Data. Coatover only use information received from customer support requests for customer support services, and Coatover do not transfer to or share this information with any third parties.

8. How do Coatover use the information you provide as follows;

8.1 Coatover may collect, use, disclose and/or process user personal data for one or more of the following purposes:

(a) to consider and/or process user application/transaction with Coatover or user transactions or communications with third parties via the Services;

(b) to manage, operate, provide and/or administer user use of and/or access to Coatover Services and Coatover website, as well as user relationship and user account with Coatover;

(c) to manage, operate, administer and provide user with as well as to facilitate the provision of Coatover Services, including, without limitation, remembering user preferences;

(d) to tailor user experience through the Services by displaying content according to user interests and preferences, providing a faster method for user to access user account and submit information to Coatover and allowing Coatover to contact user, if necessary;

(e) to respond to, process, deal with or complete a transaction and/or to fulfil user requests for certain products and services and notify user of service issues and unusual account actions;

(f) to enforce Coatover Terms of Service or any applicable end user licence agreements;

(g) to protect personal safety and the rights, property or safety of others;

(h) for identification and/or verification;

(i) to maintain and administer any software updates and/or other updates and support that may be required from time to time to ensure the smooth running of our Services;

(j) to deal with or facilitate customer service, carry out user instructions, deal with or respond to any enquiries given by (or purported to be given by) user or on user behalf;

(k) to contact user or communicate with user via voice call, text message and/or fax message, email and/or postal mail or otherwise for the purposes of administering and/or managing user relationship with Coatover or user use of Coatover services, such as but not limited to communicating administrative information to user relating to Coatover services. User acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents or notices to user, which could involve disclosure of certain personal data about user to bring about delivery of the same as well as on the external cover of envelopes/mail packages;

(l) to conduct research, analysis and development activities (including, but not limited to, data analytics, surveys, product and service development and/or profiling), to analyse how user use Coatover services, to improve Coatover services or products and/or to enhance user customer experience;

(m) to respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction, including, without limitation, meeting the requirements to make disclosure under the requirements of any law binding on Coatover or on its related corporations or affiliates;

(n) to produce statistics and research for internal and statutory reporting and/or record-keeping requirements;

(o) to carry out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations or our risk management procedures that may be required by law or that may have been put in place by us;

(p) to audit our Services or Coatover’s business;

(q) to prevent or investigate any fraud, unlawful activity, omission or misconduct, whether relating to user use of Coatover Services or any other matter arising from user relationship with Coatover, and whether there is any suspicion of the aforementioned;

(r) to store, host, back up (whether for disaster recovery or otherwise) of user personal data, whether within or outside of user jurisdiction;

(s) any other purposes which we notify you of at the time of obtaining your consent.(collectively, the "Purposes").

8.2 As the purposes for which we will/may collect, use, disclose or process user personal data depend on the circumstances at hand, such purpose may not appear above. However, Coatover will notify user of such other purpose at the time of obtaining user consent, unless processing of the applicable data without user consent is permitted by the Privacy Laws.

9. The method for protecting Personal Data

Coatover implement a variety of security measures to ensure the security of user personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems.

Coatover will retain personal data in accordance with the Privacy Laws and/or other applicable laws. That is, Coatover will destroy or anonymize your personal data as soon as it is reasonable to assume that

(i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data, and

(ii) retention is no longer necessary for any legal or business purposes. If user cease using Website, or user permission to use Website and/or the Services is terminated, Coatover may continue storing, using and/or disclosing user personal data in accordance with this Privacy Policy and user obligations under the Privacy Laws. Subject to applicable law, Coatover may securely dispose of user personal data without prior notice to you.

10. Disclaimer regrading security and third party websites

10.1 Coatover do not guarantee the security of personal data and/or other information that user provide on third party websites. Coatover do implement a variety of security measures to maintain the safety of user personal data that is in our possession or under Coatover control. User personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the personal data confidential. When user place orders or access user personal data, we offer the use of a secure server. All personal data or sensitive information user supply is encrypted into our databases to be only accessed as stated above.

10.2 In an attempt to provide users with increased value, Coatover may choose various third party websites to link to, and frame within, the site. Coatover may also participate in co-branding and other relationships to offer other services and features to Coatover visitors. These linked websites have separate and independent privacy policies, as well as security arrangements. Even if the third party is affiliated with Coatover, Coatover have no control over these linked websites, each of which has separate privacy and data collection practices independent of us. Data collected by Coatover co-brand partners or third party websites (even if offered on or through our Site) may not be received by Coatover.

10.3 Coatover therefore has no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked sites. These linked sites are only for user convenience and user therefore access them at user own risk. Nonetheless, Coatover seek to protect the integrity of Coatover Website and the links placed upon each of them and therefore welcome any feedback about these linked sites (including, without limitation, if a specific link does not work).

11. Amendment

Coatover reserves the right to amend, modify, change, add or terminate the Terms and Conditions at any time in its sole discretion without any claim from user.

12. Children

We do not knowingly collect or use any Personal Information from children under the age of 13. When users are identified as under 13, we will block such users from providing Personal Information or make sure to get prior parental consent before collecting Personal Information. To the extent we feel that any of our Games/Apps are directed to children under the age of 13, we will not collect Personal Information from users of those Games/Apps. If you are a parent of a child under 13 years of age, and you believe your child has provided us with Personal Information, please contact us at [email protected], and we will delete the information from our system. We may collect Non-Personal Information, such as a device ID or other persistent identifier linked to the device or computer, which may be used by a child to play our Games/Apps. The data collected will be anonymous and not tied to any Personal Information. In addition, this data will be used solely for internal purposes such as personalization of content, security, and contextual (not behavioural) advertising. Certain of our Games/Apps may permit in-game purchases, even if the applicable game was free to download. Such purchases do not always require the re-entry of credit card information because they may be made through an existing third-party account (such as an iTunes account). If you are a parent who is concerned about this feature, you may disable the ability to make in-game purchases by selecting the Settings tab for the applicable App, and following the necessary prompts to prohibit such purchases. If you are between the age of 13 and 18, please obtain your parents' permission prior to registering with our Platform or providing us with any Personal Information.

13. TERMS AND CONDITIONS

Please also read the Terms of Service establishing the use, disclaimers, and limitations of liability governing the use of the Site and the Services and other related policies.